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السلام عليكم ورحمة الله وبركاته
حصلت لي مشكلة مع شركة XM طلب سحب مبلغ 100دولار بواسطة سكريل والتي دائما يستخدمها بعملية الأيداع والسحب وقبل شهر تم أرسلت الى حساب مجهول ببنك نتللر ولم يقم بإيداع بحسابي بنتللر والان يدعو ان الاسم وتاريخ الميلاد غير مطابق هذا السبب غير مقنع وتم استرجاع 100 $ وتم خصم 10 $ منها
مرفق مراسلات الشركه عند التواصل معهم بالأيميل
Client,
*This is an automatically generated response, please do not reply to this email.
Kindly note that Credit Card withdrawals are processed by refunding realized Credit Card deposits only up to the amount deposited, as our payment provider is not able to process payments exceeding the sum of the total deposits made using Credit Card method.
As a result, from your withdrawal of USD 100.00 we were able and sent back to your Credit Card(s) the amount of USD 10.00.
As for the remaining amount of USD 90.00, please kindly note that it has been credited back into your MT4 account and you are kindly requested to submit a new withdrawal request choosing an alternative withdrawal method, such as e-wallet.
For further information on the available withdrawal methods, you may visit our Members Area and refer to the Withdrawals section.
Once your new withdrawal request is submitted, it will be processed within next 24 working hours.
Please accept our apologies for any inconvenience caused.
For further questions or assistance on your withdrawal, please contact our support team by email at ausupport@xm.com
With Best Regards,
XM Team
Back Office
وهذا الايميل الاخر
Thank you for contacting the Skrill Help Team.
We kindly ask you to send us the photo of your bank statement in .pdf or.jpeg format. Be advised that screenshots are not accepted. We need the photo of a paper document.
In this bank statement we need to see all the transactions from 28/05/2017 to 07/06/2018
Waiting for your reply,
Kind regards,
Valentin
Skrill Help Team
Copyright © Paysafe Group Ltd. All rights reserved. Skrill Limited (FRN: 900001) is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money and payment instruments. Skrill is a registered trademark of Skrill Limited.
حصلت لي مشكلة مع شركة XM طلب سحب مبلغ 100دولار بواسطة سكريل والتي دائما يستخدمها بعملية الأيداع والسحب وقبل شهر تم أرسلت الى حساب مجهول ببنك نتللر ولم يقم بإيداع بحسابي بنتللر والان يدعو ان الاسم وتاريخ الميلاد غير مطابق هذا السبب غير مقنع وتم استرجاع 100 $ وتم خصم 10 $ منها
مرفق مراسلات الشركه عند التواصل معهم بالأيميل
Client,
*This is an automatically generated response, please do not reply to this email.
Kindly note that Credit Card withdrawals are processed by refunding realized Credit Card deposits only up to the amount deposited, as our payment provider is not able to process payments exceeding the sum of the total deposits made using Credit Card method.
As a result, from your withdrawal of USD 100.00 we were able and sent back to your Credit Card(s) the amount of USD 10.00.
As for the remaining amount of USD 90.00, please kindly note that it has been credited back into your MT4 account and you are kindly requested to submit a new withdrawal request choosing an alternative withdrawal method, such as e-wallet.
For further information on the available withdrawal methods, you may visit our Members Area and refer to the Withdrawals section.
Once your new withdrawal request is submitted, it will be processed within next 24 working hours.
Please accept our apologies for any inconvenience caused.
For further questions or assistance on your withdrawal, please contact our support team by email at ausupport@xm.com
With Best Regards,
XM Team
Back Office
وهذا الايميل الاخر
Thank you for contacting the Skrill Help Team.
We kindly ask you to send us the photo of your bank statement in .pdf or.jpeg format. Be advised that screenshots are not accepted. We need the photo of a paper document.
In this bank statement we need to see all the transactions from 28/05/2017 to 07/06/2018
Waiting for your reply,
Kind regards,
Valentin
Skrill Help Team
Copyright © Paysafe Group Ltd. All rights reserved. Skrill Limited (FRN: 900001) is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money and payment instruments. Skrill is a registered trademark of Skrill Limited.
